Privacy Policy
Last updated: December 2024
1. Introduction
Gamer Alliance Members Esports, LLC ("Pinion," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital platform and services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Mobile phone numbers for account verification and communication
- Email addresses when provided
- Account credentials and authentication information
- Profile information you choose to provide
2.2 Usage Information
We automatically collect certain information about your use of our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our services
- Log files and analytics data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Account verification and authentication
- Providing and maintaining our services
- Sending important security notifications and login alerts
- Communicating with you about your account
- Improving our platform and user experience
- Complying with legal obligations
- Preventing fraud and ensuring platform security
4. SMS Communications
By providing your mobile phone number, you consent to receive SMS messages from Pinion for:
- Account verification codes
- Login alerts and security notifications
- Important account-related communications
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying "STOP" to our messages or contacting us at contact@pinionup.com.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
6. SMS Service Provider
We use Sinch (Sinch AB) as our SMS service provider to deliver verification codes and account-related messages. Sinch may process your phone number and message content in accordance with their privacy policy and our instructions.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at contact@pinionup.com.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Gamer Alliance Members Esports, LLC
Email: contact@pinionup.com
Address: 187 E Warm Springs Road, Suite B, Las Vegas, NV 89119, USA